Bridging Hope

Lifeline Seeks To Reach Out To Chinese Community

27 May 2017: Lifeline service has partnered with the Bridging Hope Charity Foundation, to try to better meet the needs of the Chinese community.

The $450,000 three-year partnership will include a feasibility study into providing services in Mandarin and Cantonese.

Although callers can currently contact Lifeline using a free interpreter service, this can create difficulties for crisis support workers, as they try to build rapport with callers.

“We’re hoping that if someone is at that point of crisis, that they’ll be able to pick up the phone and speak to someone in their first language,” Bridging Hope Director Stephen Fitzpatrick said.

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Bridging Hope